01
What kind of fees are there?
- Issuance: $20.00 flat fee for each card.
- Usage: No cash withdrawal fees at the Pasargad Banks’ ATM. No surcharges for any purchases or transfers.
- Deposits: Cash & bank transfer deposits will be exchanged with daily competitive exchange rates in Iran. No transfer fees for adding cash funds, 7% transfer fee for online payments.
- Refunds: Cash & bank transfer refunds will be exchanged with daily competitive exchange rates in Iran. Online refunds carry an additional 7% transfer fee.
02
What are the ATM fees?
- No fees for daily withdrawals (max 2,000,000 IRR).
- A negligible 0.001% fee for transfers.
03
Are there subscription or annual fees?
Each Tourist Card has a fixed fee of $20.00 to set up. Once purchased, the card remains active for the duration of your travel and is valid for one year.
04
Are there any cancellation fees?
There are no cancellation fees. However, no refunds will be issued after the card is issued. You may deactivate and dispose of the Tourist Card at any time. Any remaining balance can be withdrawn in EUR or other major currencies at the nearest exchange office.
05
Do I receive any interest on my deposited funds?
No, interest is not provided. All unused balance must be withdrawn at the end of your trip.
06
What currencies do you accept?
Deposits are accepted in EUR and USD only. Apply for an iRUN money card for fast, cashless transactions throughout your journey.
07
What is the exchange rate in Iran when I make deposits?
The exchange rate in Iran varies frequently. Deposits are exchanged to Iranian Rials (IRR) at the daily exchange rate, with funds transferred in real time. USD or EUR can be used to charge your card for a competitive exchange rate in Iran.
08
Can I add additional users to my account?
For security, only one authorized user and PIN code are allowed per Tourist Card. Family members or travel companions will each need their own Tourist Card. Separate Tourist Cards are recommended for each family member above 18.
09
How much will it cost to replace my card?
If your card is lost or stolen, notify your agent immediately. A replacement card costs $10, with funds transferred from your old account to the new card.
10
At what exchange rate will my card be charged?
The exchange rate is approximately 10,000 to 15,000 Rials less than the rate on Bonbast.com, offering a competitive market rate. You may check current rates on online sites like Bonbast.com.